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Sr DevOps Engineer

Bank of America
Full-time
On-site
Charlotte, North Carolina, United States

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for building technical competency and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include contributing to a technology strategy and ensuring technology solutions comply with applicable system design enterprise standards. Job expectations include advocating and advancing modern and automated practices and promoting exceptional design, engineering, and organizational practices.

Responsibilities:

  • Mentors DevOps Engineers while setting/contributing to their technical skills development roadmaps, responding to impactful events or issues, and communicating action-plan to
  • Responds to complex “how-to” requests from Software and Infrastructure teams about Continuous Integration and Continuous Delivery (CI/CD) service and sets/reviews and approves the tools and services roadmaps for these service components
  • Validates the access control design and feature set for the CI/CD services for Software and Infrastructure Engineering team through the software development lifecycle and works closely with Infrastructure and Information Security Engineers and Risk staff members
  • Responds to escalated or highly impacting risk or audit identified issues with access control processed designed for compliance with firm separation of duties, practices, and software release management standards and policies
  • Monitors and responds to alerts based on the infrastructure key performance indicators (KPI) for the service supporting CI/CD services
  • Reviews the configuration of applications servers to confirm that CI/CD service platform onboarding pre-requisites are available and configured properly
  • Executes change tickets for CI/CD service onboarding and decommissioning using approved change management processes while maintaining the quality of the CI/CD Platform services documentation and approving service and/or application server impacting changes to onboarding requirements

Skills:

  • Analytical Thinking
  • Collaboration
  • DevOps Practices
  • Result Orientation
  • Solution Delivery Process
  • Adaptability
  • Application Development
  • Influence
  • Innovative Thinking
  • Risk Management
  • Architecture
  • Project Management
  • Solution Design
  • Stakeholder Management
  • Technical Strategy Development

LOB Specific Job Description

This role acts as a single point of contact for all engineering workflow automation needs. Primarily focused on the Horizon set of tools including CI/CD and supporting software, and serves as a point of escalation for issues and defining plans to resolve and communicate those problems requiring further attention. Builds, fosters, and manages trusted relationships across technology organizations and influences change effectively through partnerships. Communicates engineering tools and technology strategies, services, and products to the Application Development and infrastructure teams which will drive demand. Ensures Horizon platform scope aligns with key strategic offerings by working with engineering, product management, and other stakeholders. Coordinates Enterprise Programs and Information Security Mandates across technology organizations Leads and/or participates in fellowship Communities of Practice (CPO) in the organization and across other delivery teams.

Job Description: This job is responsible for supporting and fostering relationships with Executives and Engineering Team Managers. Key responsibilities include serving as a point of contact for engineering teams' workflow automation requirements, managing client relationships and portfolios of work, and communicating key technology strategies to stakeholders. Job expectations include escalating complex service requests and unresolved issues across functional teams, driving innovative business solutions, and leveraging technical and enterprise knowledge to work across structures to meet customer needs.

Primary Skill
  • Product Management

Required Skills

  • The successful candidate will have deep technical subject matter expertise, great relationship management and communication skills, and the ability to envision, communicate and execute strategic planning and program workstreams.
  • 10+ years of technology industry experience including deep knowledge of Continuous Integration / Continuous Delivery (CI/CD) tools and practices § Deep knowledge of Technology platforms, applications, processes, and procedures.
  • Ability to influence business users at various levels.
  • Proven track record of execution and delivery.
  • Effective performance within shared service or matrix environment.
  • Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
  • Strong technical acumen and analytical skills.
  • Strong verbal and written communication skills.
  • Demonstrates ownership: Is accountable and can hold others accountable (professionally).
  • 7+ years using: Jenkins, jFrog Artifactory, Redhat Ansible Tower/AAP, XL Release.
  • 10+ years developing in C# and/or Java.

Shift:

1st shift (United States of America)

Hours Per Week: 

40
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