SW DevOps Engineer III

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

You are:

Passionate about DevOps. You build scalable systems using best practices around automation that improve reliability and velocity throughout their life cycle – including metrics collection, aggregation, and visualization.

You want software development and deployment to be efficient and reliable.  You are always looking for opportunities to improve the process and make everyone’s life easier.  You like to stay on top of newer tools and share knowledge with other DevOps engineers. You enjoy being part of and leading a team that is building software solutions with newer technologies that exceed customer expectations!

You are curious!

As a member of the team, you will support NCR Voyix’s Banking Services business unit; the product, and technology teams to improve the design and operation of systems, focusing on making them scalable, reliable, and efficient. You will influence the development and implementation of reliable production systems and services to address emerging business needs (such as Cloud-based SaaS).

You will facilitate innovation and operational improvement through the application of software engineering practices. You will make our products easier to adopt and use by making improvements to the product, tools, processes, and documentation.

Curious? Read on. We’re looking for DevOps Engineers like you.

You can expect to:

• Design and improve the CI/CD pipeline in an innovative manner using Agile practices.
• Participate in design and code reviews.
• Deploy various systems, and tools for development, testing, and improvement purposes both in VMs and the cloud.
• Troubleshoot development and production problems across multiple environments and operating platforms, mainly Kubernetes run on Linux and GCP.
• Monitor builds and coordinate several scrum teams to investigate failures and limit downtime.
• Fix defects and/or validate fixes for defects.
• Engage closely with engineering and operations teams to deliver highly available and scalable services with minimal/zero downtime.
• Do Automation/Configuration management.
• Collaborate between development and operations staff throughout different development lifecycle stages when creating and delivering a product or service.
• Work in partnership with cross-functional teams in the capacity of delivering applications to production through various controls and operationalizing them for support.
• Support production escalations as needed.
• Provide a seamless transition of the application from Product Development to Production Support teams.
• Participate in process improvements spanning continuous integration and delivery.
• Build, deploy and evolve rapidly changing products and systems at high volume and large scale.
• Utilize DevOps toolchain consisting of multiple tools through software build, test, configure, package, deploy and monitoring stages.
• Engage with NCR DevOps resources to share knowledge and skills.
• Triage and prioritize asks from different groups.
• Manage a team of DevOps engineers across different time zones.

You Have:

• A BS degree in Computer Science or related technical field with 7+ years of experience.
• Experience in a development role with demonstrable experience in deploying in GCP and AWS.
• Experience developing and debugging code in Java.
• Expertise in Jenkins: managing nodes, setting up pipeline jobs, and integrating with external services.
• Expertise in Kubernetes: managing and monitoring workloads, networking, volumes, and security.
• Experience in GitHub: GIT commands, repository set-up and configuration, and GitHub Actions.
• Experience with build tools: Docker, Maven, and NPM.
• Understanding of AppSec and experience in using AppSec tool.
• Excellent analysis, debugging, root-cause identification, and troubleshooting skills.
• Experience with Linux, Shell Scripting, PKI TLS/SSL, Network, firewalls, load balancers and backup.
• Ansible and Helm (or related technology).
• Experience being a leader in a technical team.

You Might Also Have:

• Experience with orchestration, automation, and configuration management tools like Terraform.
• Experience with cloud virtualization and PaaS.
• Experience with OpenShift.
• Experience hosting and solving problems with public-facing services securely in GCP and AWS.
• Experience in designing, analyzing and running large-scale distributed systems.
• Experience with Cassandra, Elasticsearch, or Kafka.
• Cloud certifications.
• Experience with log management, including aggregation, alerting, and graphing (i.e. Sensu/StackDriver/Prometheus/ELK/TICK).

EEO Statement

Integrated into our shared values is Candescent's commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes

The Company has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical requirement, please contact Human Resources via e-mail at AODA.REQUESTS@NCRVOYIX.COM so that arrangements can be made for the appropriate accommodations to be in place.