Site Reliability Engineer II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for partnering with engineering and technology teams to implement measures as prescribed by lead/senior SRE engineers. Key responsibilities include ensuring appropriate instrumentation, tooling, ticketing, alerting and on call routines are in place for key services, identifying root causes of issues through production triage efforts, and suggesting code enhancements to technology teams to automate services and improve reliability and efficiency. Job expectations include using software development skills to improve efficiency and to address gaps in reliability.

Position Summary:

Support multiple Teradata systems including independent marts, development/UAT, disaster recovery, security and the enterprise warehouse systems and business applications. Building and Installing new Teradata systems including setting access control security layer, DR setup, Manage/Monitor Teradata system performance, including workload management, query performance and tuning, physical node behavior, and amp distribution. Consult on physical database implementations, PPI, skew analysis, join methods, and data access paths. Work with Teradata GSO in resolving RDBMS related incidents.

• Implement and administer access policies in conjunction with corporate standards. 
• Support Mainframe administrative functions, Teradata Data Mover tool support.  
• Support Unix level process, scripts, and tools for system management and data movement. 
• Manage, design, support, development and consult on practices of storage management, archive, restore, and disaster recovery. 
• Familiar with Incident and change management process using tools like Remedy. 
• Familiar with Cloud computing, Cloud Storage like Native Object Storage, Machine Learning etc.

Responsibilities:

• Develops and maintains reliability scripts, tools and libraries and leverages them for common instrumentation, automation, and operational needs, and when mentoring Site Reliability Engineer (SRE) resources on reliability practices and established tools/capabilities
• Collaborates with Development and Infrastructure teams to understand technical solutions and implement monitoring capabilities outlined in the application and system monitoring designs put forward by the SRE Lead
• Partners to implement code changes to make use of common reliability libraries and tools and helps Application Production Services and Application Development teammates understand how to use them
• Identifies vulnerabilities and opportunities for reliability improvement, such as investigating low level error rates and 'noise' in monitoring, and defines solutions to reduce manual support effort and/or improve system reliability
• Engages as a subject matter expert in major incident triage efforts and failure scenario modelling and diagnosis with Problem Manager root causes for major incident/problem management investigations
• Participates regularly in an on-call rotation with Production Support teammates to learn more about reliability issues affecting their portfolio

Qualifications:

• 7+ years of professional experience
• Advanced working knowledge of Teradata RDBMS at both physical and logical levels.
• Advanced working knowledge of Teradata suite of tools; Data Mover, BAR, TASM, TTU Tools, TPT, DBQL, PDCR, Viewpoint.
• Familiar with Teradata Systems setup, GDO, DBS Control etc.
• Working knowledge of Mainframe interfaces and execution; TDP, JCL, TSO,ISPF, ESCON,FICON, NDM.
• Experience with Linux / Unix operating systems.
• Automation scripting experience using BASH / Python is a must have for this role.
• Teradata security , SSO and Active directory integration.

Desired Qualifications

• Autosys, Teradata Data Mover, Teradata BAR

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)

Pay and benefits information

Pay range

$108,000.00 - $161,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.