What You’ll Do
This role blends DevOps, infrastructure ownership, security operations, and technical customer support. You’ll report directly to the CTO and collaborate closely on:
- Infrastructure + Scaling
- Maintain and scale our Azure infrastructure
- Patch, configure, and monitor production environments
- Optimize resource usage, backups, failover, and load balancing
- Migrate custom provisioning logic (currently in C#) to ARM, Terraform, or Bicep
- DevOps + Automation
- Manage CI/CD with Azure DevOps (build/release pipelines)
- Write scripts (PowerShell, Bash) to automate tasks and repeatable deployments
- Maintain and improve monitoring dashboards (Grafana, Azure Monitor)
- Security & ISO Support
- Assist with vulnerability remediation
- Contribute to ISO27001 evidence collection and control reviews (via OneTrust/Tugboat)
- Participate in internal audit prep and external pen tests
- Support RBAC enforcement and secure networking configurations
- Customer-Facing Technical Support
- Help with customer-specific setups: SFTP servers, email domain configs, custom networking
- Respond to tier-2/3 infrastructure-related support requests
- Ensure smooth onboarding for customers with special infrastructure needs
What We’re Looking For
- 3+ years in a DevOps, SRE, or Infrastructure Engineer role
- Deep familiarity with Azure, including VM management, App Gateway, and Entra ID
- Strong scripting skills (PowerShell required, Bash; bonus: Python and/or C#)
- Experience with Azure DevOps pipelines, IaC tools (ARM/Terraform/Bicep), and Grafana
- Exposure to security practices (ISO27001, SOC2, vulnerability/penetration tests, RBAC)
- Excellent written communication and customer-facing empathy