Senior Software Engineer, SRE

Join our dynamic team as a Senior Site Reliability Engineer on the Vault Platform team, where you'll ensure the scalability and reliability of our enterprise applications. You'll tackle complex challenges at a global scale, drawing on your deep expertise in Java and modern open-source technologies to make a tangible impact on production systems.
You should have extensive experience with Java applications and the latest open-source technologies, ideally from enterprise software development or a high-growth tech company. As a Senior SRE, you'll need to be naturally curious and skilled at problem-solving. You'll also bring a unique engineering perspective, understanding how systems integrate in production to operate at a global scale for hundreds of customers across North America, Europe, and Asia.

What You'll Do

• Build Cloud Infrastructure: Rapidly build new cloud infrastructure from scratch, adhering to software development best practices
• Drive Reliability & Scalability: Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia)
• Lead Incident Management: During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalations
• Automate & Optimize: Develop tools and automation to eliminate manual work and reduce issue resolution times
• Full-Stack Diagnostics: Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problems
• Strategic Engineering Partnership: Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features ship
• Influence Design: Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalability
• Cross-functional Collaboration: Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer value
• Backend Focus: Work across multiple layers of our technology stack, with a primary focus on backend development, and opportunities in frontend and infrastructure
• Effective Communication: Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiences
• Mentorship: Actively mentor team members, contributing to a positive and high-performing team environment

Requirements

• Deep Java Expertise: 5+ years of experience in Java development, with a strong preference for experience within enterprise cloud software companies
• Operational Experience: Hands-on operational experience in a high-volume or critical production service environment, including incident management and root cause analysis
• Code Quality: Proven ability to write clean, testable, readable, and maintainable code within a collaborative team setting
• Open Source Proficiency: Hands-on experience with a range of open-source technologies, such as Spring, MySQL, Hibernate, Solr, Maven, Git, Tomcat, Linux, AWS, Vagrant, Docker, and Kubernetes
• Database Mastery: 3+ years of experience in relational databases with expert-level SQL skills
• Scripting Skills: Solid scripting proficiency with languages such as Shell, Bash, Ansible, Python, Go, Ruby, etc.
• Leadership & Communication: Demonstrated history of incident management and leadership ability, with effective communication skills across all levels (individual contributors to executives)
• Mentorship: Proven record of making your team better through mentorship
• This role requires a working schedule of Monday - Friday, 2 PM - 10 PM PST, and candidates must be located in the HST or PST time zones to be considered
• Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time

Learn More

• Engineer Perspective: 3 Reasons to Consider Veeva
• Engineering at Veeva

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $110,000 - $270,000