Senior Platform Engineer (Core Banking)

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the role and the workplace

As a Senior Platform Engineer for our Core Banking team, you are responsible for managing and optimizing our technology platforms, ensuring operational efficiency, and providing end user support. Collaborating with cross-functional teams, you will integrate systems, analyze complex data sets, implement effective solutions, and drive continuous improvements to enhance overall functionality and user experience. This role supports the alignment of technology initiatives with business objectives and delivering outcomes.

This role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office or Ontario home based office. Vancouver-based employees may be expected to come into office at least once per week.

A typical day would involve:

• Analyze and interpret data from various sources to inform business decisions and strategy.
• Provide expert guidance on optimal solution design, ensuring adherence to industry best practices while maintaining the reliability and integrity of the core banking system.
• Own the technical solution and lead the end-to-end implementation of platform solutions, including setting Nonfunctional requirements, technical solution design, system configuration, testing, to ensure successful deployment and alignment with business objectives.
• Production support for platform systems, proactively monitoring system performance, troubleshooting issues, and implementing timely resolutions to ensure continuous operational excellence and minimal downtime.
• Monitor platform performance and recommend improvements to enhance efficiency and effectiveness.
• with different teams in ITS and other departments to ensure seamless integration of platforms and tools.
• Vendor Collaboration: Collaborate closely with external vendors to ensure the delivery of high-quality solutions, holding them accountable for meeting requirements and timelines while facilitating clear communication throughout the development process.
• Documentation: Maintain comprehensive documentation of implemented solutions, platform processes, procedures, and configurations.
• Compliance: Ensure compliance with company policies and industry regulations related to platform usage and data security.

You have:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Minimum of 7 years in a technical role, specifically within a Canadian banking or credit union environment
• Understanding of Canadian banking and/or payments ecosystem including the partner landscape.

• Expert knowledge of the Temenos product portfolio (T24/Transact R13 or higher) particularly in AA products and CAMB modules, including interfaces such as card management, clearings, and bill payments , tax reporting.
• Knowledge of end-of-day T24/Transact COB support and services management.

• Strong software development background with experience in Temenos L3 coding (Infobasic), build & deployment support as well as scripting tools for automated operational deployment.
• Solid experience in multi-server environments and application/web server management like jBoss.

• Robust hands-on knowledge of the Temenos IRIS Framework, including API development, deployment, and publishing.
• Experience with Transact SaaS model on Azure.
• Familiarity with the Integration Framework (IF) for events and flows, setup, and data event streaming.

• Strong analytical skills for day-to-day troubleshooting of both functional and non-functional issues, using diagnostic tools, debugging code, analyzing logs and messages.
• Experience with using logging and monitoring tools such as Splunk and Grafana is a plus.
• Experience with Platform Framework, including TAFC and TAFJ setup, troubleshooting, log analysis, and code flow navigation.
• Understanding of DevOps principles, including tools such as Azure DevOps, Bitbucket, GIT.
• Understanding of RDBMS and good Knowledge of MSSQL
• Experience with both agile and waterfall delivery models.
• Willingness to work in a highly flexible environment with multiple competing priorities.
• Excellent documentation, communication and interpersonal skills and meticulous attention to detail.

You are:

• Customer-centric: You define and measure success through the eyes of your internal customers and anticipate, understand and respond to their evolving needs. Demonstrate strong follow through and consistently keep commitments to members and team.
• Results-oriented: You have a demonstrated ability to engage stakeholders in order to elicit requirements, analyze findings, generate appropriate solutions, and build deliverable s all while securing team's commitment to these solutions.
• Technology savvy: You have education and/or experience supporting technology development/ implementation efforts.
• Analytical: You seek to facilitate data-driven decision making, including “rolling up your sleeves” to clarify requirements, research and ensure quality artifacts are consumable for the team.
• A problem solver: Your skills to diagnose challenges and issues, develop innovative business solutions, and assess risks and opportunities that may affect the business have been put to good use.
• Curious & innovative: You always do your research and analyze it to assess and recommend course of action on industry, political and economic trends, and to identify risks and opportunities that may impact the business unit and or designated area.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $81,200 to $122,000 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until Filled

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.  
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.