Lead DevOps Engineer

Lead DevOps Engineer 

As the Lead DevOps Engineer, you will play a crucial role as a technical leader, overseeing the design, implementation, and management of our cloud environment. Your primary responsibility will be to lead a team of skilled cloud/devops engineers, fostering collaboration with cross-functional teams to ensure the successful delivery of innovative cloud-based solutions. Your expertise will be instrumental in optimizing cloud automation, processes, performance, fortifying security measures, and driving continuous improvement within our dynamic cloud environment.

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off 

Responsibilities

• Design and implement scalable, secure, and highly available cloud infrastructure solutions, adhering to best practices and industry standards.
• Lead and mentor a team of cloud/devops engineers, offering technical guidance, conducting performance evaluations, and cultivating a culture of collaboration and excellence.
• Collaborate with cross-functional teams, including architecture, software developers, DevOps, and security, to design and implement cloud-based solutions aligned with business objectives.
• Automate cloud infrastructure provisioning, configuration management, and deployment processes using Infrastructure-as-Code (IaC) tools like Terraform.
• Monitor cloud infrastructure performance, troubleshoot issues, and ensure timely incident resolution by collaborating with support and operations teams as needed.
• Optimize and fine-tune cloud environments to ensure maximum performance, cost efficiency, and scalability.
• Implement and enforce cloud security measures, including identity and access management, data encryption, and vulnerability assessments, to safeguard the integrity of cloud services.
• Stay abreast of emerging cloud technologies and industry trends, evaluating their potential impact on the company's cloud strategy.
• Actively participate in developing and maintaining disaster recovery and business continuity plans for cloud-based services (SLAs).
• Collaborate with cloud service providers and vendors, ensuring compliance with service-level agreements.
• Contribute to the continuous improvement of development processes, tools, and methodologies to enhance overall cloud service delivery.

Qualifications:

• Proven experience (5 - 10+ years) in systems and cloud engineering, with a focus on designing and managing scalable and secure cloud infrastructure, with minimum 4 years experience working with Azure
• Strong understanding of cloud computing and hands-on experience of migrating workloads to Azure.
• Extensive knowledge of cloud platforms such as AWS, Azure, or GCP, and hands-on experience with cloud services, virtualization, and containerization technologies.
• Experience building cloud automation, including CD/CI pipelines.
• Good scripting skills in PowerShell for Azure. Ability to create complex automation scripts
• Experience of working with Virtual Machines, Azure Site Recovery, Azure Functions, Azure Automation, App Service, Scale Sets, Azure DevOps, Azure Policy, Azure Monitor, Azure Backup, Azure storage, Application Gateway, Azure DNS, Load Balancer.
• Solid understanding of networking concepts, including TCP/IP, DNS, load balancing, and firewalls.

• Expertise in creating/updating/maintaining IaC templates
• Experience building High Availability/Fault Tolerant Systems
• Experience working in an Agile SCRUM environment
• Excellent troubleshooting and technical problem-solving skills
• Experience with monitoring tools.
• Experience with Windows and Linux platforms

• Good working knowledge of Azure Policy and understanding of cloud governance.

• Proficient at multitasking and proactive in work responsibilities

Additional Skills:

• Working knowledge of at least one configuration management tool, such as Ansible, Chef, and/or Puppet
• Working experience with JavaScript Frameworks (Angular), RESTful APIs, JSON and XML

• Hands-on experience with Kubernetes, automating its deployment and configuration (manifests/helm/Docker/etc.)

• Possess an understanding of system testing including platform, integration, load testing.
• Ability to write technical documentation (platform architecture, strategy, etc.)
• Ability to work on multiple concurrent complex projects and to coordinate the work of others in the cloud environment.

Job will remain open until filled

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers.  We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

Lead Engineer Software architects, designs, and develops software that support the business units (Sales, Marketing, HR, etc.) in the Company; systems and software include CRM, Business Intelligence, and other strategic custom software applications.  The Lead Software Engineer serves as the project lead for small to mid-sized projects and primary point of contact for client stakeholders.  Will manage stakeholders, gather requirements, design solutions, write and review code.

Essential Job Duties and Responsibilities

Software Development

• Design, develop, test, and deploy code for the Company's technology platforms
• Work with leadership to develop a technology roadmap for specific projects and systems
• Plan and execute efforts to address technical debt for legacy systems and processes
• Share acquired skills/knowledge with team members and mentor junior engineers
• Architect, develop and maintain services, business objects/APIs on .NET and SQL server platform
• Work with many technologies and serves as the subject matter expert on select technologies or platforms
• Engage directly with the business stakeholder and is the bridge between the business and the technical team
• Guide the software development of custom application, CRM, business intelligence and IT strategic projects
• Own small to mid-sized system

Project Leadership

• Lead efforts to gather and convert Business Requirements into Functional Designs and Wireframes
• Architect and develop solutions for complex business problems
• Provide guidance to a team of software developers and testers
• Develop and enforce software development best practices
• Lead code reviews and technical exchange sessions
• Manage the development and maintenance of technical documents

End User Support

• Triage and troubleshoot issues with users
• Support user training and onboarding activities

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

• Travel and Driving are not essential duties or functions of this job  

Minimum Qualifications

Education Level: (Required)    Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: Management Information Systems, Computer Science

• 3-5 years of experience in Microsoft Dynamics CRM
• Significant and recent development experience and expertise C#, .NET, ASP.net, SQL, AJAX, JavaScript
• Prior consulting experience is a big plus

Skills, Knowledge and Abilities

• Ability to exercise sound judgment
• Excellent written communication and verbal communication skills
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Team building Skills
• Analytical and research Skills
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
• Good knowledge of related technologies such as WPF, ASP.NET, SQL, AJAX, JavaScript, HTML, CSS, Subversion, Hibernate, Spring

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.