About us
IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.
ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.
The role
The Head of DevOps delivery provides best-in-class solutions for the business as an expert in DevOps application delivery, whilst also knowing how to translate the needs of the business into requirements that can be delivered and run at pace with exceptional quality.
We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.
Key responsibilities
- Develop an excellent working knowledge of the business goals, priorities, and processes.
- Lead and develop our DevOps capability suitable for a modern, digitally driven insurance firm.
- Lead, mentor, and develop DevOps Squads to ensure successful and effective Product delivery is embedded across the organisation.
- Own/participate in talent acquisition to strengthen our DevOps capability.
- Build relationships with teams across multiple disciplines to deliver product vision, strategy, and roadmaps. These include Product Management, software engineering, analysis, quality assurance, DevOps, Infrastructure-as-Code, and agile delivery.
- Working alongside Product Managers in motivating product teams (in a matrix organisation) to deliver on product vision and strategy.
- Drive a culture and process change from “project-based work” towards “product-based work”; take a leading role in defining our portfolio of products, and in embedding and empowering the role of DevOps Squads
- Put in place appropriate transparency, checks and balances, governance, and controls to ensure we are delivering what the business needs, with quality and consistency.
- Focus on delivering key DevOps responsibilities, which can be seen in the full Job Description linked below.
Qualifications, skills and experience
- Experience moving organisations from a project-based structure and approach to one that is product and DevOps centric
- Full project life-cycle experience e.g., Technical software development in multiple programming languages, using multiple databases - with demonstrable knowledge of different project life cycles including waterfall, agile and hybrid
- Experience working with groups across various departments (business, finance, hr, legal, etc.)
- Proven Experience working in a dynamic, collaborative, and Agile environment
- A broad understanding of IT and the technologies commonly in use in Financial Services
- Experience in either a business analysis or product role
- Good experience with modern agile delivery management tools such Azure DevOps and Jira
- Strong communication and leadership skills
- Extensive experience delivering enterprise-grade software
- Experience of BI and/or workflow tools
- Appreciation of modern DevOps trends, usage of GitHub and CoPilot
- Experience working within (re)insurance broking sector and have experience of working in a Lloyds London Market or other regulatory environment is beneficial, but not essential
Benefits
- Competitive Benchmarked Salary
- 25 days holiday
- Discretionary bonus scheme
- Employee assistance programme
- Annual holiday buy (up to 3 extra days)
- Salary sacrifice benefits
- Annual benefits reviews
- The option for professional qualifications and study support
Additional Information
- A full job description can be seen here.