DevOps Analyst

ACT Fulfillment is looking for a motivated, self-starter to join a growing team. A valuable partnership with Leadership and Operations for safety initiatives is what we are looking for at our Employee Stock Ownership Plan (ESOP) company. We have three facilities covering over 1.5 million square feet and serves many customers from a wide variety of industries. From electronics and games to consumer goods, footwear and apparel, the service offering is broad but at the same time remains focused on quality and accuracy. The company continues to grow and prosper because of the customers and the employees we have been fortunate to attract. Nearly every service provider today has the same set of tools, but it is the people and relationships that matter. We welcome you to apply to join an exciting journey!

Competitive Benefits:

• Employee-Stock Ownership Plan (ESOP)

• Health, Dental and Vision Plans

• Employee Assistance Program

• 401(k) plan - Employer Match

• Supplemental Voluntary Life - AD&D, Critical Illness, STD, LTD

• Flexible Spending Account (FSA)

• Company-paid benefits, including life insurance of $50,000

• Vacation and Sick Paid Time Off

• Company Paid Holidays

• Year-Round Employee Events 

The DevOps Analyst will report to the Senior Information Services Manager working towards implementing “Best in class” operational processes and procedures network wide through gathering/managing data to develop data sets/Dashboards to provide insights and solutions of KPI results to executive management and operations. He/she will utilize business analytic tools, the analyst will collect data, analyze and provide trends/gaps of the operational results including projections. The DevOps Analyst will be responsible for various tasks including analytical studies, Dashboard development, provide KPI recommendations, collect/organize data, document and generate business case requirements. The analyst will communicate internal and external KPI results through formal documented reports.

Essential Duties and Responsibilities:

• Duties include the following (other duties may be assigned):
• Self-starter, able to learn new functions quickly and accurately
• SQL – Postgresql a plus.  Fast learner for database and tables.
• Deploy data visibility tools.
• Flexible Work Hours (PST, CST, EST)
• Help Desk
• EDI Transactions (FTP, XML) types/mapping: 315, 204, 210,211, 214, 215, 850, 810, 855,940, 943, 944, 945, 846
• WMS experience
• Scrum- agile project, waterfall management methodologies a plus
• Kanban methodologies 
• Strong interpersonal communication skills
• Logistics, Import, Export, Transportation life-cycle knowledge
• Ability to work in a fast-paced environment
• Content Contributor/Project Management
• HTML or PHP knowledge a plus
• API - Jason
• Understanding of software development life cycle
• Data mapping
• Requirements Analysis
• Functional specifications
• Power Point
• Reliable and responsible
• Fast learner
• Microsoft Office 365
• Power BI a plus

Knowledge, Skills and Abilities:

• Ability to fill multiple roles simultaneously
• Proven track-record of maintaining Data analytics to provide Dashboard KPI results and
• recommendations to executive management
• Has knowledge of commonly-used design concepts, relational databases, business process
• Has ability to be cross-trained in business process, technology implementations, and adoption
• related activities
• KPI reporting – report building through utilizing reporting tools
• Proven working experience as a Business Intelligence Analyst
• Must have High school diploma or GED
• Optional - Bilingual English/Spanish
• Good communication and interpersonal skills capable of maintaining strong relationships
• project-management and organized skills
• Documentation management and ability to use project management tools or software equivalent
• Advanced Computer skills, MS Office suite Excel, Access and knowledge of computer system,
• Computer hardware and troubleshooting
• Software maintenance, testing, troubleshooting
• Ability and Integrity to work independently
• Strong excellent verbal and written communications skills, proven ability to work and
• communicate with all levels of the organization
• Analytical, problem-solving, and critical-thinking skills
• Possess excellent organizational and time management skills
• Work in a support role and willingness to work on a wide scope of tasks
• Work experience in a multi-shift operation a plus
• Ability to work effectively in a team environment with a positive attitude
• Must be flexible with work schedule and extended hours when needed

Equipment Knowledge:

• Advanced SQL query software and language, computer hardware and troubleshooting
• Expert Knowledge of Microsoft Office Suite, VBA code ,Power shell, Smartsheet, Power BI,
• Tableau etc.
• Proficient and advanced computer skills
• Excellence - ability to deliver consistent quality results through sense of urgency and taking
• initiative, while also demonstrating flexibility to meet business needs.
• Generally, requires minimum of (3+) years’ experience, preferably in warehouse operations,
• manufacturing or distribution environment.

Experience Requirements

• Excellence - ability to deliver consistent quality results through sense of urgency and taking initiative, while also demonstrating flexibility to meet business needs.
• Generally, requires minimum of (3+) years’ experience, preferably in warehouse operations, manufacturing or distribution environment.  

Education Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, Business Management or related field preferred or a combination of education and equivalent work experience.  

Judgment/Reasoning Ability:

• Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.
• Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands:  

• The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to perform essential duties throughout the workday. The employee may occasionally lift or move materials and products up to 25 pounds.  Proper lifting techniques required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:  The noise in the work environment is usually moderate.  Other factors are:

• Fast-paced with multi-level distractions
• Professional, yet casual work environment
• Warehouse and office work environment
• Ability to work extended hours as required
• Must be available to work all shifts, Including occasional overtime