Staff Platform Engineer

In this remote position, we are seeking a skilled and passionate Staff Platform Engineer to lead the technical direction of our cloud infrastructure and services. This critical role focuses on building and scaling our data-driven healthcare SaaS platform, ensuring reliability and operational excellence while championing a collaborative culture across teams. 

As a Staff Platform Engineer in our early-stage startup, you will be a lead contributor to the design and implementation of our cloud platform in Azure. You will write infrastructure-as-code (primarily in Terraform), design scalable and secure architectures, and apply modern patterns / best practices to our technology builds. As an expert and team lead you will collaborate with cross-functional leaders in security, engineering, data, and customer success to execute infrastructure strategies that meet our organizational goals. 

Our most important work is with our people, and you will be an effective champion of collaboration and innovation. While this role does not include direct people management, you will inspire, mentor, and guide team members, helping them develop their technical skills and foster a shared passion for building best-in-class cloud technology practices that make a real impact in healthcare. 

• Lead technical efforts in cloud technology while partnering effectively with security, engineering, data, customer success, and leadership teams. 

• Designand implement scalable, reliable, and secure cloud solutions to support our data platform and services ecosystem. 

• Write infrastructure-as-code (primarily in Terraform) and promote best practices in automation and configuration management. 

• Drive observability initiatives to enhance the reliability and performance of our SaaS products. 

• Scale infrastructure to meet the demands of business growth while ensuring customer trust in reliability and performance. 

• Collaborate with leadership and peers to understand organizational needs and provide key input on technical strategies that will support our business goals. 

• Foster a DevOps culture, ensuring robust CI/CD practices, security, and compliance without compromising developer agility. 

• Establish and refine best practices, tools, and processes to improve operational efficiency and infrastructure excellence. 

• Act as a technical mentor and guide, helping team members grow their skills and solve complex technical challenges. 

• 8+ years experience leading cloud infrastructure and IT operations in a SaaS and/or data product setting.
• 5+ years experience building SaaS/data product infrastructure, preferably in Azure.
• 3+ years experience with Azure.
• 3+ years experience working for early stage startups and comfortable with their risks.
• Strong hands-on expertise with infrastructure-as-code tools (Terraform preferred).

• Expertise with networking, DNS, etc.

• Proven experience designing and implementing architectures for data platforms and service-oriented systems. 

• Strong expertise in building out balanced observability for our platform and products.  

• Proven experience mentoring and developing technical team members. 

• Excellent communication skills, with the ability to collaborate across diverse teams and stakeholders.  

• Knowledge of regulatory compliance requirements and related standards such as HIPAA, GDPR and HITRUST a plus.  

• The Seattle base salary range for this full-time position is $188k-$216k. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.  
• Benefits include medical, dental, vision, life and AD&D insurance, EAP, short-term and long-term disability, 16 days PTO, 8 paid holidays, fully paid holiday closure, parental and family medical leave, 401k, stock options and annual bonuses and salary increases based on merit.

• At Opala, we believe that diversity and inclusivity are critical to our success. We encourage and value diverse perspectives and experiences, and we believe that they are essential for driving innovation and creating products that meet the needs of our diverse customer base.