Site Reliability Engineer III - AWS

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Infrastructure Platform, Web Hosting team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team 
• Leads initiatives to improve the reliability and stability of web Hosting platforms using data-driven analytics to improve service levels  
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers 
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Provides comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth
• Works toward becoming an expert on the applications and platforms under your influence while understanding their interdependencies and limitations
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and 3+ years applied experience.
• AWS Exposure (Understanding and working experience in AWS applications, and understanding of resiliency, scalability, observability, monitoring etc,)
• Experience in provisioning AWS infrastructure through Terraform
• Experience as SRE in complex and mission critical applications involving multitude of components of varying technical generations
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform 
• Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
• Advanced knowledge and experience in observability, monitoring, alerting, and telemetry collection using tools such as Cloudwatch, Grafana, Dynatrace, Prometheus, Splunk, etc.
• Fluency in at least one programming language such as (e.g., Python, Terraform, Ansible, Java Spring Boot, Shell Scripting, .Net, etc.)
• Strong communication skills with ability to mentor and educate others on site reliability principles and practices
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Drive to self-educate and evaluate new technology

• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
• Ability to initiate and implement ideas to solve business problems