Senior Site Reliability Engineer

Tronic is a leading technology company specializing in advanced brand loyalty and customer engagement solutions. Our innovative platform is designed to transform how enterprises connect with their customers, offering a unique blend of gamification and reward systems. 

Our mission is to enable businesses to build stronger, more valuable relationships with their customers through our comprehensive loyalty ecosystem. The Tronic platform provides:

• Cross-brand interoperability, allowing customers to earn and redeem rewards across multiple participating brands

• Customizable loyalty journeys that enhance customer experiences and drive engagement

• Branded digital wallets for seamless reward management and improved brand visibility

• Enhanced data security and transparency, ensuring trust and compliance

Tronic serves key sectors including retail, hospitality, travel, and consumer goods, helping businesses adapt to changing consumer expectations and behaviors. Our team is committed to developing solutions that drive customer loyalty and deliver measurable business results.

We're seeking talented professionals who are passionate about innovation in customer engagement and loyalty programs. Join Tronic in developing the next generation of loyalty solutions that create value for both businesses and consumers.

What you'll do

• Develop and maintain scalable and reliable infrastructure to support our SaaS platform.

• Monitor and improve the performance, scalability, and resilience of our systems.

• Automate deployment, scaling, and management of containerized applications.

• Work closely with development teams to design and implement software solutions.

• Implement robust monitoring and alerting systems.

• Troubleshoot and resolve issues in our development, test, and production environments.

• Conduct post-incident reviews and drive root cause analysis.

• Continuously improve system reliability and efficiency through automation.

Our Tech

• NextJS and ReactJS Front-Ends

• Golang and Node APIs

• Kafka, Postgres, Elastic, and ClickHouse

• EVM and Solana Blockchain Technologies

• Hosted on AWS with Kubernetes

• Github, Slack, Linear, Notion

• Chakra-based Design System with React component library

What we offer

• Interesting, Challenging, and Innovative work

• Competitive salary and equity

• Remote work opportunities

• Health, dental, and vision insurance

• Flexible time off

• Work-life balance