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Senior Site Reliability Engineer

Apple
Full-time
On-site
Austin, Texas, United States
Apple is looking for a Senior Engineer with systems and software engineering experience to join our Satellite Communications SRE team. The SRE team builds, monitors, and maintains large scale, highly resilient systems that enable our customers to access communications services via satellite. You'll be contributing to bare metal, OS, platform and network infrastructure for a critical and unique customer-facing Apple service, specifically Satellite Communications Infrastructure. This is a rare opportunity to build and control the entire end to end infrastructure, along with all supporting components such as provisioning, monitoring, deployment, and software tools platforms, from the beginning within a team with a no-ops culture.

Description

At Apple, we strive every single day to craft products that enrich people’s lives. Our successes are the result of skilled domain experts working in an environment that encourages creativity, collaboration, and rethinking of old problems in new ways! As a member of the Satellite Connectivity Group, you will work on the satellite network that enables connectivity to iPhone when off the grid without cellular or Wi-Fi coverage. Every day, Apple customers use Emergency SOS via satellite to access emergency assistance when they are in need of help and have no other means to communicate. You will have the unique and rewarding opportunity to shape this and other critical services to the benefit and safety of millions of Apple device users. You will build and run an Apple service enabling platform that millions of customers may rely on every day. You’ll also build and run the infrastructure that powers those services with emphasis on build, not just operate or implement. We’re looking for people who like to solve problems using software rather than shell prompts as we scale Apple’s services for customers around the world. Help us build the Apple experience on a global scale!

Minimum Qualifications

  • Strong experience with Linux systems administration, including configuration, automated provisioning (PXE, autoinstall/kickstart, cloud-init), and monitoring
  • Familiarity with "infrastructure-as-code" approach and tools
  • Experience working with configuration management tools like Puppet, Chef, SaltStack
  • Proficient in at least one of these languages: Python, Go, Rust, C++
  • Solid grasp of fundamentals of modern technology stacks: containers, IP networking, HTTP, SSL
  • Able to quickly learn and adapt to new technologies
  • Strong operational and troubleshooting skills

Key Qualifications

Preferred Qualifications

  • Experience supporting environments with thousands of servers and critical uptime requirements
  • Able to write software tools & services needed to build and operate a large scale platform
  • Proficient with Puppet
  • Experience with IP network design and architecture; Cisco, Juniper, or Arista routing and switching hardware & configuration
  • Kubernetes experience, including cluster management as well as application deployment and configuration
  • Experience with modern web-scale services including servers, vips, load balancers, proxies.
  • Experience working with monitoring and metrics platforms like Splunk and Prometheus
  • Education: Technical engineering BS is a positive but not required

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.