At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Position

The Senior Platform Engineer (Automation & Adoption) is a critical member of the team driving the adoption, integration, and success of our cloud core services platform across multiple product teams. This platform provides enterprise-scale authentication solutions for single sign-on, tenant management, licensing, notifications, audit, and other foundational services.   

You act as a champion for adoption by combining deep technical expertise with strong stakeholder management, communication, and relationship-building skills. This position blends technical engineering with customer engagement, product education, and adoption enablement. Additionally, you take a hands-on approach to developing automation tools and improving the onboarding process for product teams.

Key Responsibilities:

1) Technical Guidance & Solution Delivery

• Act as a technical specialist to guide product teams to use platform APIs, services, and features effectively.
• Demonstrate and help with setting up test environments, performing app registration, and tenant role creation.
• Hands-on development and delivery of automation scripts/tools to simplify and standardize the adoption process for key features of the platform.
• Collaborate with product teams to troubleshoot issues, answer technical questions, and ensure a seamless integration experience.

2) Stakeholder Management & Engagement

• ​Build and maintain strong relationships with platform customers, including product teams and leaders.  

• Act as a trusted advisor to help customers optimize platform use for their business needs.  

• Promote the value of the platform by introducing new features, benefits, and best practices.  

• Proactively communicate with stakeholders to track progress, gather feedback, and resolve adoption challenges.

3) Customer Advocacy

• Be the voice of the customer to platform development teams.
• Advocate for customer needs by collecting feedback on platform performance, usability, and desired features.
• Communicate insights to shape platform development priorities.

4) Education, Marketing, & Documentation

• Educate and train product teams on platform services, features, and APIs.  
• Contribute to and maintain comprehensive documentation, how-to guides, FAQs, and onboarding workflows.  
• Develop, organize, and promote resources such as wiki pages, learning portals, community sites, and marketing material to increase awareness and facilitate self-service adoption.

​5) Adoption Planning & Reporting

• Develop strategic plans for driving adoption of platform services in collaboration with product teams.
• Track and report on adoption progress, metrics, and customer satisfaction to ensure alignment with business goals.
• Take ownership of identifying and mitigating risks to adoption.

Who you are:

• You hold a BS/MS degree in Computer Science or directly related discipline with 4+ years of hands-on industry experience as a software engineer and experience developing enterprise-scale software workflows and cloud-based solutions (AWS preferred).

• You have solid software engineering expertise with hands-on coding experience in Java, Python or Javascript. Nice-to-have: Node.js, Automation Scripting, and familiarity with Docker, Kubernetes, and microservices architecture.

• You have proven ability to engage and collaborate effectively with cross-functional teams and stakeholders and experience providing clear technical guidance, training, and building documentation for user enablement.

• You have demonstrated entrepreneurial mindset to take ownership of platform adoption; Quick learner who can understand complex workflows and identify efficient solutions and strong experience supporting customer teams and managing stakeholder expectations. Nice-to-Have: Experience in healthcare, particularly with healthcare data standards (e.g., HL7, IHE), is a bonus but not required.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.