Senior IT Platform Engineer

Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Does this opportunity interest you?

Western National is seeking a Senior IT Platform Engineer to join our team! 

The individual in this role will have the opportunity to specialize in AWS Cloud and CI / CD pipelines and will play a critical role in designing, implementing, and managing our cloud infrastructure and CI / CD deployment processes. The individual will work closely with cross-functional teams to ensure the seamless delivery of high-quality software products.

What are the responsibilities and opportunities of this role?

• Designs, deploys, and maintains scalable and secure AWS Cloud infrastructure.
• Develops and manages CI / CD pipelines to automate software builds, tests, and deployments.
• Collaborates with development, operations, and security teams to implement best practices and ensures compliance with industry standards.
• Monitors and optimizes system performance, reliability, and security.
• Troubleshoots and resolves infrastructure and deployment issues.
• Provides technical leadership and mentorship to junior engineers.
• Stays up to date with the latest AWS services and DevOps trends to drive continuous improvements.
• Participates in regular on-call rotation duties to support a 24/7 operation.
• Consistently acts according to our customer experience standards by responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Performs special projects and other duties as assigned. 

What are the must-have qualifications for a candidate?

• Bachelor's degree in computer science, information technology, or related field; experience in lieu of degree is acceptable. 
• Five or more years of experience in IT infrastructure, with a focus on AWS cloud and CI / CD pipelines.
• Strong expertise in AWS services, such as EC2, S3, RDS, or Lambda.
• Specific experience with AWS EKS.
• Strong expertise with containerization concepts.
• Proficiency in CI / CD tools, such as Jenkins, GitLab CI, or AWS CodePipeline.
• Experience with containerization and orchestration tools like Docker and Kubernetes.
• Solid understanding of networking, security, and system architecture principles.
• Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment.
• Strong communication and collaboration skills.

What will our ideal candidate have?

• AWS Certified Solutions Architect, Developer, or SysOps Administrator certification.
• Strong Experience with infrastructure-as-code (IaC) tools like Terraform or AWS CloudFormation.
• Familiarity with monitoring and logging tools, such as CloudWatch, Prometheus, or ELK stack.

Compensation overview

The targeted hiring range for this role is $128,700 - $157,300, annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Culture and Total Rewards

Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset. 

Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for the past four consecutive years. In addition, the Group is consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full-time employees a significant Total Rewards Package, including:

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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