Remote DevOps Engineer

As a Remote DevOps Engineer, you play an important role at TDS Telecom as we grow our automation, monitoring, and agile delivery capabilities. We are looking for an individual who will help design, develop, and test new processes for automation, observability, and software delivery while following best practices for maintaining our existing systems.

In this role, you will collaborate with development teams to continuously improve our delivery pipelines, enabling frequent and dependable releases. Candidates with a pragmatic approach to problem solving, a growth mindset, and the vision to innovate are an excellent fit.

Well qualified candidates should be familiar with DevOps tools and best practices. Excellent collaboration skills, dependability, and professionalism are key traits that reflect the TDS Telecom IT culture.

The position works independently or leads teams of 5 or more people responsible for application design, development, testing, and problem resolution work teams with significant autonomy and independence. The scope of work typically includes major system projects that support company-wide business operations. As an experienced developer and an experienced technical leader, the position receives periodic mentoring, feedback, and supervision from management. Applications used may include custom developed software, commercial packaged software, or open-source software. Software may consist of on-premise applications, cloud-based software, and services, hybrid configurations, integration tools, or business workflow tools.

This position has the ability to work remotely in any of the 40+ states in which TDS operates.

The pay range listed for this position represents the low and high end of the base compensation range. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role.  Certain positions are eligible for additional forms of compensation such as bonuses and equity awards.

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com.

• Developing and maintaining Continuous Integration and Continuous Delivery software pipelines for a variety of programing languages and target deployment environments
• Developing processes and software to automate high volume repeatable processes
• Administration of several on-premises and SaaS platforms
• Developing REST APIs, scripts, and web applications
• Designing and automating repeatable release processes
• Designing and automating repeatable development environment maintenance processes
• Designing new solutions to help our Engineers build, test, and deliver business value more efficiently
• Collaboration with various internal teams to establish and document procedures, processes, best practices, and organizational standards
• Driving technical direction and advocating for the enforcement of industry best practices
• Collaborating across several internal teams to establish organizational standards for Salesforce development, testing, and delivery practices
• Leads teams of 5 or more people that develop, test, and fix defects in application software.
• Leads the preparation and review of application software designs at the system level. The scope of design will frequently include multiple systems supporting company-wide business processes.
• Leads cross-functional work teams in preparing work estimates and project schedules for all technical work on projects. Mentors team members in the development of work plans
• Leads work teams in resolving complex problems which are frequently unique, require creative problem solving and advanced technical skills, and frequently span multiple systems and may cross team boundaries
• Maintains authoritative knowledge of all systems within the scope of the team's responsibility. Provides a consultative role to business process owners in the use and modification of system software. Maintains expert-level knowledge of software development best practices, tools, and methodologies that are recognized within the company
• Leads teams focused on quality and continuous improvement initiatives across business units within the company.
• Maintains expert knowledge of the technologies and practices of the company's chosen markets. Maintains awareness of trends in technologies and vendor product offerings.
• Actively participates in preparing and conducting technical interviews of job candidates on behalf of the group manager.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

• Bachelors degree (or higher) -OR- 4+ years professional work experience.
• 5+ years experience in software development or testing.

Other Qualifications

• Knowledge of software development methodologies, practices, and tools.
• Knowledge of project management methodologies, practices, and tools.
• Knowledge of one more programming language used by the team.
• Knowledge of software testing practices and tools.
• Knowledge of problem-solving techniques and tools.
• Ability to travel as needed for company business and professional development.
• Ability to work nights and weekends as needed for system implementations and resolving system problems.
• Knowledge of business analysis practices and business process modeling.
• Knowledge of quality management and quality improvement practices.
• Knowledge of team leadership skills, practices, and behaviors.
• Knowledge of techniques, tools, and applicable laws to conduct effective and legal interviews.
• Knowledge of techniques for writing and presenting business proposals to management.
• Knowledge of effective writing and public speaking skills. Ability to convey complex information to general audiences.

Physical Demands and Work Environment

Benefits

Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others.  Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates.  Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!