Principal/Consultant Site Reliability Engineer

Are you looking for a Principal Level SRE Role to Drive innovation within our Global Cloud Environment?

About the team, our team is highly collaborative and forward-thinking; we are entrusted with shaping the operations and support for critical applications, customers and projects, working closely with Development, QA, IT Operations and Customer Operations teams. We pride ourselves on our extensive problem-solving skill set.

About the role, this is an advanced professional level role for an SRE. You will be responsible for one or more complex reliability and toil reduction projects. At this level, SREs operate as a subject matter expert in the discipline and will provide guidance to others including product and development teams to define and improve reliability within a product group.

Responsibilities:

• Recommending service level objectives in partnership with other teams
• Acts as an escalation POC during incidents 
• Collaborating with dev to troubleshoot systems and app performance issues 
• Gains deep understanding and improves the CI/CD/deployment framework 
• Champions shared services and platforms to drive reliability 
• Delivery of resilient application stacks via "Infrastructure as Code" and other DevOps practices 
• Monitoring and on-going support of critical, high revenue business applications 
• Diagnosis and resolution of complex system and application issues 
• Working with diverse technical and non-technical teams, including Development, QA, IT Operations, Customer Operations and Project Management teams 
• Write and maintain systems / application documentation for technical and non-technical 

Qualifications

• Possess a  deep technical understanding of observability techniques across the full stack and can bring clarity to complex incidents or performance issues.
• Current utilization of orchestration tools such as Terraform
• Current utilization of Continuous Integration/Delivery Tools such as – Octopus Deploy or equivalent, Gitlab, Github
• Extensive experience  with  observability tools and techniques 
• Professional experience of working within the public cloud, preferably AWS
• Coaching other team members on specific practices. Able to identify gaps in knowledge and provide guidance for personal development
• Current experience with System and application monitoring such as CloudWatch 
• Use of Secret Management services such as AWS Secrets
• Cloud architecture and system design to solve key business problems and facilitate team goals

LexisNexis® Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. Headquartered in metro-Atlanta, Georgia it operates within the Risk market segment of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

Benefits Section of Job Description:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Posting start date: 6/5/2025. We anticipate this posting will be posted for 30 days.

Position is eligible for base salary plus an annual bonus.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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