Manager, DevOps (Remote)

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a manager for our internal DevOps teams. 

This position is responsible for the day-to-day operations of one or more teams supporting the operations and deployment processes of our production applications. Their teams will be developing Infrastructure as Code (IaC) solutions to manage the lifecycle of both the infrastructure and the deployment and configuration of services on that infrastructure. Those teams will have direct operational support roles to ensure the uptime and stability of the platforms that they support. Their manager will be responsible for ensuring the success of those teams on both their long-term initiatives and the ongoing support requirements. Project management experience and skills required.  Engage with direct reports on a regular basis to proactively provide coaching, mentoring, and training. Provide regular feedback to direct reports on their performance. They will also mentor, coach, and train incoming DevOps Engineers.

Remote, work from home opportunity.

Responsibilities

• Engage with direct reports on a regular basis to proactively provide coaching, mentoring, and training
• Provide regular feedback to direct reports on their performance
• Mentor, coach, and train incoming DevOps on application functionality and automation skills
• Conduct quarterly performance evaluations
• Adhere to development processes and workflows and improve it if needed
• Oversee automation development projects and report on initiatives to ensure timely delivery
• Manages project risk by providing regular feedback to key stakeholders
• Serve as a single point of contact for project initiatives
• Responsible for project on-boarding for new associates
• Communicate project goals and expectations to associates
• Create design and user documentation as needed
• Contribute to project through coding, testing or project management
• Utilize, communicate and enforce standards
• Support bug fixes and implement enhancements to applications in Production
• Seek and participate in personal development opportunities to maintain a detailed knowledge of industry standards, engineering best practices, and business needs
• Acting as a bridge between IT and Engineering personnel
• Take solutions proposed by others and expand on them to provide the desired outcome. Offer solutions to others
• Evaluate changes and commit to action. Identify potential risks at the team level and likelihood and scale of each risk
• Suggest actions in advance and communicate development needs. Volunteer for additional activities within their own team
• Remove roadblocks impeding team progress
• Interact with other departments
• Operate within budget, authorization limits and aligned with the current financial condition
• Provides input for budgeting for next fiscal periods
• Support recruitment, onboarding, and compensation management. Provide input for and execute hiring strategy in compliance with law and internal regulations
• Occasional travel

Qualifications

• BS in Computer Science, Engineering, or related scientific field preferred
• Minimum of 1 year of leadership, training, and mentoring experience
• 5+ years of software development experience or DevOps experience and/or training or equivalent combination of education and experience 
• Experience working Linux environments 
• Experience working in an automation-driven infrastructure, including concepts like Infrastructure as Code 
  • Experience with the following tools and technologies is essential: 
  • Azure Cloud
  • Terraform
  • Ansible
• Possess significant humility, hunger, and people smarts
• Ability to work in a team or with multiple organizational departments in a dynamic and rapidly changing environment
• Awareness of and demonstrate company values, policies, and guidelines.

This position does not qualify for VISA sponsorship

This position operates under International Traffic in Arms Regulations (ITAR) and therefore, any person hired must demonstrate with verifiable documentation that he/she is either (i) a U.S. Citizen; (ii) ac active Green Card Holder; pr (iii) a "Protected Person" as defined by 8 U.S.C. 1324(b)(a)(3).

Why You will Love Working for KLD

At KLD we invest in employees and their families by placing their wellbeing first.  We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.  We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $100,000 to $160,000.

• This position is 100% remote and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to three 24” 2K monitors or one 43” 4K monitor, and a mobile phone for business use.  
• Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave and more!
• Comprehensive health, dental, vision and supplemental benefits package that includes life insurance, short- and long-term disability, to promote the health of our employees.
• Remote-friendly, flexible working culture, where you can apply to work from a number of global locations.
• A focus on continuous professional development through various training and education reimbursement programs.
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.
• A surrounding team of mission-driven individuals who genuinely love what they do.
• Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery.
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!
• FREE Employee Support Program (ESP) because we all could use a little help and support every now and then.
• 401(k) with employer match to help our employees achieve financial success.
• KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.
• To keep our furry, 4-legged family members healthy, KLD employees can opt in for Pet Insurance.

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

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