Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Site Reliability Engineer (SRE) Lead at JPMorgan Chase within the Consumer & Community Banking Team - Infrastructure & Production Management Team, you will be instrumental in developing innovative engineering solutions for operational challenges. Your role will involve optimizing existing systems, enhancing infrastructure, and promoting automation to reduce workload. You will be part of a diverse team of ambitious problem solvers, where you will lead relevant projects. As an SRE, your focus will be on improving the performance of production applications and systems.Β
Β
Job responsibilities
Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
Leads initiatives to improve the reliability and stability of your teamβs applications and platforms using data-driven analytics to improve service levels
Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
Documents and shares knowledge within your organization via internal forums and communities of practice
Exhibits deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 5+ years of applied experience
Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
Experience with troubleshooting common networking technologies and issues
Preferred qualifications, capabilities, and skills
Drive to self-educate and evaluate new technology
Ability to identify and solve problems related to complex data structures and algorithms
Ability to expand and collaborate across different levels and stakeholder groups