Director, DevOps

As the Director of DevOps, you will lead a team of talented DevOps engineers to develop, deploy, and maintain scalable, highly available, and fault-tolerant systems, driving the growth and scalability of our engineering operations. Your key responsibilities will include automating and streamlining developer operations and processes, building and maintaining deployment, monitoring, and operations tools, and ensuring the integrity of our environments through Terraform pipelines and robust environment management practices.

In addition to leading the DevOps team, you will oversee security, test automation, and production support. Reporting directly to the CTO,this role offers a significant growth opportunity for someone who is now ready to own the entire technical operations function.

Who we are and what is our mission? 

HR Acuity helps companies deal with issues consistently, equitably, and transparently with state-of-the-art case management software. Our mission is to make work better, more equitable and safer for organizations and their employees. We are dedicated to continually raising the bar for employee relations by providing the consistency, compliance, and capabilities organizations need to protect their reputation and build a better workplace. 

Why work here? 

We are a fast-paced, high-growth, and innovative company.  This is an “All-in Zone.”  Everyone from our woman-owned CEO and founder to each individual team member embraces our #All-in mindset.  We expect everyone to be fully engaged and to bring their best selves to work every day. We are passionate about our mission and our culture, and we expect everyone to be a part of it.  

Fair-Culture Warning: 

We are committed to creating an inclusive and diverse workplace. We value different perspectives and backgrounds and strive to create an environment where everyone feels respected and valued. We are committed to creating an environment where everyone can be their authentic selves.  

Click here to learn more about our values and benefits 

Please note that for this position, we are only accepting direct applications. Submissions from agencies will not be considered.

• Lead and manage multiple team teams including DevOps, Security, Production Support and Test Automation.
• Foster a culture of continuous improvement, innovation, and collaboration. 
• Manage infrastructure costs by forecasting capacity needs and using reservations and other cost optimization strategies to maximze cost efficiency.
• Design and implement strategies for deployment, scaling, and automation of our infrastructure and applications within MS Azure Cloud. 
• Oversee the development and maintenance of CI/CD pipelines using Terraform and other automation tools to streamline software development and deployment processes. 
• Collaborate with development teams to identify, design, and implement DevOps practices that meet business objectives and operational requirements. 
• Ensure security best practices are integrated into our infrastructure and DevOps workflows. 
• Manage cloud environments in accordance with company security guidelines. 
• Develop and maintain documentation for systems, processes, and procedures. 
• Monitor, troubleshoot, and resolve issues in our DevOps pipelines and cloud environments. 
• Keep abreast of new technologies and cloud trends, especially within the Azure ecosystem, to enhance our capabilities and improve efficiency. 

• Over 5 years of proven experience as a DevOps Team Leader, managing multiple teams in a modern SaaS environment with a mature CI/CD process, or in a similar leadership role in a cloud-centric environment.
• Experience in hiring, training, mentoring, and managing a geographically distributed team.
• 7+ years of experience with a strong background in cloud services (any cloud environment) and infrastructure management in a fast-paced SaaS environment. 
• Expertise in Infrastructure as Code (IaC) using Terraform.
• Containerization knowledge and proficiency with expertise in various build systems like npm, maven, and poetry. 
• Kubernetes understanding is a must. 
• Ability to implement/support observability and incident management systems.
• Deep understanding of networking, knowledge of DNS, load balancers, VPNs, VPCs, access control, firewalls, etc to manage infrastructure. 
• Solid understanding of CI/CD pipeline tools and processes.
• Familiarity with scripting languages such as PowerShell, Bash, Python, etc. 
• Expert understanding of modern SaaS observability toolsand best practices.
• Excellent cross functional problem-solving, leadership, and communication skills.
• Bachelor's degree in Computer Science, Engineering, or a related field preferred.

Nice to have: 

• Experience with leadership communication, building roadmaps and mentoring senior IC staff. 
• Strong understanding of security best practices.
• Performance tuning and optimization.
• Disaster recovery and backup strategies.

What you bring:

• The ideal candidate thrives in a team environment, actively contributing to group efforts and fostering a culture of mutual support and cooperation. They excel at building strong relationships with colleagues and stakeholders, ensuring seamless communication and collaboration across all levels of the organization.
• We are looking for someone with a strong work ethic and a proactive attitude. The candidate should be highly motivated, demonstrating a relentless drive to achieve goals and overcome challenges. They should be able to work efficiently under pressure, maintaining a high level of productivity and enthusiasm.
• The successful candidate will possess a strategic mindset, capable of thinking critically and planning effectively. They should be able to analyze complex situations, identify opportunities for improvement, and develop innovative solutions that align with the company’s long-term objectives.

Compensation: The pay range for this position is expected to be between $214,000-$248,000/year OTE; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.

Benefits:

• Stay healthy and happy with our comprehensive medical, dental and vision plans.
• You can also choose from FSA or HSA options to suit your needs.
• Save for your future with our 401K plan that matches your contributions.
• Enjoy paid leave for various life events, such as sickness, disability, or parenthood.

Perks:

• Take a break from work with our unlimited PTO policy to refresh and recharge.
• Company paid holidays, birthday day off, closed 4th of July week and December holiday week, half day summer Fridays* and half day first Fridays*, and 8 hours of volunteer time.
• Own a piece of the company with our employee stock options program.
• Earn extra cash by referring qualified candidates to join our team.
• Access professional and personal support through our employee assistance program.
• Work from anywhere with our remote work environment that fosters collaboration and creativity. *
• Join a fun and energetic team that values your suggestions and new ideas.
• Receive a competitive salary and meaningful opportunities for growth.

Learning and Development

• Onboarding: Learn the basics of your role, the company culture, and the expectations from your manager and team. Get familiar with the tools, systems, and processes that you will use in your daily work. Receive feedback and guidance from your mentor and peers.
• Manager training: Develop the skills and competencies to lead, motivate, and empower your team. Learn how to communicate effectively, delegate tasks, set goals, provide feedback, and resolve conflicts. Enhance your emotional intelligence, coaching, and mentoring abilities.
• Leadership training: Grow your leadership potential and influence within the organization. Learn how to inspire and align others with the company vision, mission, and values. Strengthen your strategic thinking, decision making, and problem-solving skills. Expand your network and collaboration with other leaders across functions and levels.
• Industry training: Stay updated on the latest trends, best practices, and innovations in the Employee Relations industry. Gain insights from experts and thought leaders in the field. Apply your learning to improve your performance, quality, and efficiency.

* Based upon business needs