Cloud Engineer II

UCF IT:

UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. With a focus on innovation, security, and excellence in service delivery, UCF IT supports the university’s mission of teaching, learning, research, and community engagement.

For more information about UCF IT, visit https://it.ucf.edu.

The Opportunity: 

Join UCF IT’s cloud team, a dedicated group responsible for managing the university’s central Azure infrastructure that supports multiple departments and enterprise services. As a Cloud Engineer II, you will play a key role in building, maintaining, and securing Azure resources, ensuring the stability, security, and automation of our cloud environment. This is a hands-on role that involves working with infrastructure as code, security operations, and collaboration with teams across the university to optimize cloud performance and cost efficiency.

Classification Title: Cloud Computing Engineer II

Responsibilities:

• Designs, deploys, and maintains virtual machines, storage, networking, and other infrastructure components in Azure. Stays current with Azure advancements, implementing best practices to optimize performance, reliability, and cost efficiency.

• Develops and maintains Infrastructure as Code (IaC) using Terraform to automate Azure resource provisioning and configuration. Continuously improves automation processes to enhance efficiency, scalability, and consistency.

• Implements security policies, monitors for vulnerabilities, and applies patches to maintain a secure Azure environment. Responds to security incidents, audits configurations, and ensures compliance with UCF policies and best practices.

• Provides technical support and guidance to internal teams and stakeholders regarding Azure services and best practices. Resolves support tickets and collaborates with cross-functional teams to implement solutions.

• Adheres to UCF Infrastructure ITIL processes, such as change management procedures, ensuring all planned changes are properly reviewed, documented, and communicated. Coordinates with stakeholders to minimize disruption and ensure smooth implementation of changes.

• Ensures that documentation, including infrastructure configurations, procedures, and standards, is accurate and up to date. Contributes to knowledge-sharing efforts by creating and maintaining technical documentation for internal use.

• Continuously monitors system performance, availability, and security using Azure tools and third-party solutions. Diagnoses and resolves issues related to Azure infrastructure to ensure high availability and reliability.

• Evaluates new Azure features, tools, and methodologies to improve efficiency, security, and performance. Provides recommendations on optimizing cloud resources, cost management, and automation strategies.

• Other duties assigned.

Minimum Qualifications: 

Bachelor’s degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Experience with public cloud platforms (Azure preferred, but AWS or GCP experience is also valuable).

• Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform or PowerShell.

• Familiarity with ITIL best practices for change management and ITSM such as ServiceNow.

• Understanding of cloud security best practices and experience implementing security controls.

• Degree in Computer Science, Information Technology, or a related field.

• Strong problem-solving skills and ability to troubleshoot complex cloud infrastructure issues.

• Excellent communication skills and ability to work effectively in a collaborative team environment.

Special Instructions to the Applicants:

This position may be expected to work a minimum of 3 days per week in the office.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Classification Title: Cloud Computing Engineer II

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck. 

Working at UCF has its perks! UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program   

• Paid time off, including annual and sick time off and paid holidays  

• Retirement savings options   

• Employee discounts, including tickets to many Orlando attractions   

• Education assistance   

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.   

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. 

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity Employer. 

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.   

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.”  

oie@ucf.edu.