Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Position Summary:
Responsible for managing the operations, implementation, and monitoring of physical and virtual servers in the cloud as well as in our data centers, and coordination with IT counterparts to assist with information security, disaster recovery, and business continuity processes. Must apply professional knowledge in the execution of assigned duties and responsibilities as well as may manage professional staff. The role usually has independence and discretion in decisions that affects his/her own work, as well as influence over the work of others. This position requires interpretation of existing programs or conceptual startup at programs into actionable operations or activities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Assists in the design and execution for moving on-premises infrastructure/server workloads, as well as applications and data to Microsoft Azure
Participate in existing and new infrastructure solution evaluations
Investigates and tests new cloud technologies to meet or exceed user expectations
Provide Cloud user management, security, capacity, monitoring and configuring app development tools
PowerShell scripting, and/or Azure PowerShell
Experience planning and implementing an Organizational Unit (OU) structure, as well as corresponding Group Policy configuration
Experience w/Azure Active Directory, O365 and Synchronization of entities between On-Premises and Cloud.
Migrate on-premises infrastructure to Microsoft Azure cloud
Configure Microsoft Azure monitoring and alerts for cloud resource availability
Manage cloud-based Windows and Linux virtual servers
Azure Active Directory (AADDS) & Group Policy
Azure Virtual Machines (create/maintain)
Azure Networking Fundamentals (virtual networks/subnets, VPN, etc.)
Azure Storage Management (storage account, Azure file share, etc.)
Azure Resource Group Management
Azure Role Assignment Management
Azure App Service Management
Participates in build-out and operation of the physical / virtual server environment
Works with teams for 24x7 monitoring and response to immediate threats and vulnerabilities regarding the safety of Selene Finance assets
Responsible for incident handling and troubleshooting
Reviews new vulnerabilities and effect on corporate servers and systems
Assists Security Incidence Response Team activities
Reviews, develops, and implements sustainable secure operational processes for server and systems processes
Adheres to Company policies and outside regulations affecting the Company
Responsible for day-to-day operational execution and contributes to broader planning within area of expertise
Collaborates with network, storage, and virtual server staff to ensure smooth and reliable operation of server systems for fulfilling business objectives and processes
Develops maintenance schedules for systems equipment
Assists in design and implementation of long-term strategic goals and short-term tactical plans for managing and maintaining corporate systems and software
Gauges the effectiveness and efficiency of existing systems; develops and implements strategies for improving or further leveraging these systems
Works on server audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with the ability to prioritize and maintain a large volume of multi-faceted work. Also required is the ability to be flexible and adapt to a fast-paced and changing business environment. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies:
To perform the job successfully, an individual should demonstrate the following:
Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.
Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.
Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draws valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Education/Experience:
Requires a high school diploma or general education degree (GED); Bachelor’s degree (B.A.) preferred. Computer Science, Information Technology, or related field preferred. Generally, requires 5+ years of experience in specialized training and education (such as an advanced degree, certification, or appropriate combination of education and experience). Usually requires advanced training and education in order to develop and implement concepts, recommendations and creative solutions to problems.
Must have solid understanding of information technology and information security, including firewalls, virtual private networks, penetration testing, and other security devices.
2+ years of experience with Server engineering (specific focus on building and supporting server and enterprise storage solutions preferred); NetApp experience a plus.
Intermediate to expert knowledge of Tier One Server hardware
Intermediate to expert knowledge of Windows Server technology, such as Active Directory, DNS, DHCP, SCCM, SQL, Exchange, SharePoint, and CITRIX
Experience with server virtualization technologies (e.g. VMware and Citrix)
3+ years of experience with Microsoft Azure (setup, configuration, design and support)
Excellent analytical and problem-solving skills, particularly as it relates to network, infrastructure, and systems design and support
Able to view operations from a customer perspective
Ability to use independent judgment and work under minimal supervision is required
Security Engineering Management experience is a plus
Knowledge of IDS and firewall logging
Knowledge of Unix, Windows, networking components
Detailed understanding of internet protocols
Knowledge of PKI, PGP and digital certificates
Vendor Management experience
Audit experience is a plus
Knowledge of regulatory requirements, security standards and compliance issues (FFIEC guidelines, Sarbanes Oxley, GLBA, ISO 17799, Cobit V4.0, and Payment Card Industry Data Security Standard (PCI DSS)
Proficient in other IT control areas (i.e., change management, SDLC, Operations)
Computer Skills:
To perform this job successfully, an individual must have strong working knowledge of Active Directory, Windows Server, Microsoft Azure.
Certificates and Licenses:
Azure Certification a plus
Supervisory Responsibilities:
This position may have direct reports with subordinate supervisory roles of professional staff, or if no direct reports, may manage a larger specialized function or multiple larger functions. The role may also be an external facing function.
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.