AWS DevOps Engineer

About EdgeTier:
At EdgeTier, we help customer care teams by seamlessly blending AI, automation and people. Our award-winning technology helps some of the most innovative companies in the world to deliver better quality customer service and to understand their customers better.
We have a huge opportunity to seize. We hope that you can help us get there.

As a growing team, we prioritise collaboration, innovation, and scalability in everything we do. We're looking for a passionate and skilled DevOps Engineer to join us and help build secure, efficient, and scalable infrastructure.

What You’ll Be Doing

As a DevOps Engineer, you'll play a critical role in ensuring our infrastructure supports seamless operations and exceptional product performance. Your day-to-day responsibilities will include:

• Infrastructure Automation & Optimisation: Design, implement, and maintain scalable, reliable infrastructure using tools such as Terraform and Ansible.

• CI/CD Management: Develop, optimise, and manage CI/CD pipelines for smooth and rapid deployments.

• Monitoring & Incident Response: Set up logging, monitoring, and alerting systems; respond quickly to incidents to minimise downtime.

• Collaboration: Work closely with backend engineers, data scientists, and product teams to streamline development and operations.

• Security & Compliance: Apply security best practices and perform regular infrastructure audits to ensure compliance.

• Cost Optimisation: Manage cloud infrastructure costs effectively, optimising resource utilisation.

• Continuous Improvement: Automate repetitive tasks and stay updated on the latest DevOps tools and practices.

Key Metrics for Success

• Maintain high system uptime and availability.

• Reduce deployment times through CI/CD optimisations.

• Decrease incident response times with robust monitoring and alerting systems.

• Support increased deployment frequency and improved system scalability.

• Enhance security compliance and optimise cloud costs.

What You'll Bring

Required Skills:

• Strong experience with AWS.

• Proficiency in infrastructure-as-code tools (e.g., Terraform, Ansible).

• Expertise in containerisation/orchestration tools (e.g., Docker, Kubernetes, ECS).

• Knowledge of CI/CD tools (e.g., GitHub Actions, Jenkins).

• Experience with monitoring/logging tools (e.g., Datadog, CloudWatch).

• Solid understanding of Linux systems administration and networking fundamentals.

• Familiarity with cloud security best practices.

Nice-to-Have Skills:

• Proficiency in scripting languages (e.g., Python, Bash).

• Understanding of database optimisation for SQL/NoSQL systems.

• Previous experience in fast-paced or start-up environments.

• Familiarity with compliance standards (e.g., ISO 27001, SOC 2).

What Makes You a Great Fit

• Proactive Problem-Solver: You anticipate challenges and resolve them efficiently.

• Ownership Mindset: You take responsibility and see tasks through to completion.

• Adaptability: You thrive in dynamic environments and embrace change.

• Team Player: You work well with cross-functional teams and value collaboration.

• Continuous Learner: You're always improving your knowledge and skills.

What we offer

• Competitive salary and bonus to round out your compensation package.

• Stock options: we offer stock to all staff. As a rapidly growing investor-backed startup, the value of your stock will rise significantly as the company grows!

• Future security: we offer a company-matched pension plan to all of our Ireland-based employees.

• Learning budget: all staff have a budget available to spend as they please on educational content such as online courses, conferences or events.

• Health & Wellbeing: we've got you covered with our company-supported health insurance plan.

• Opportunity to be part of something great! We are scaling up with a fantastic product, and want you to be part of our success, growing with us in your career.

EdgeTier provides a safe environment that encourages personal and professional growth, nurtures trust, facilitates the development of new values, and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race, religion, colour, national origin, ancestry, membership in the travelling community, physical disability, mental disability, medical condition, marital status, gender, gender identity, age, sexual orientation, or any other protected status. This policy encompasses all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Agencies: Please note that we have an internal sourcing model, and do not require agency assistance. Unsolicited CVs will not be accepted.